So I bought this and put it together the same day I received. I used to online instructions so I could zoom and rotate the picture of the pieces I was working on. This was incredibly helpful and I wish more companies had this option. However, even with this it was still a chore to put together by myself. Then sadly, as I was putting on one of the last few pieces, I screwed into a predrilled hole and somehow the piece cracked. I was do disappointed because it was right in front (piece JA). I figured I'd give the company a message fully noting it arrived intact, I must have just messed up somehow. They shipped me a new piece no extra questions asked and I got the piece in less than a week! Crazy fast! So I would definitely recommend them for their customer service alone. Thank you!